Official Documents

Clybet Privacy Policy — Our Commitment
Protecting Your Personal Data

At Clybet, your privacy is more than a legal obligation — it is a responsibility we take to heart. Learn how we collect, use, and protect your personal information as a user of our platform in Malaysia.

Last Updated: 1 January 2026
256-bit SSL Encryption
24/7 Security Monitoring
0 Sale of Data to Third Parties
PDPA Full Compliance

Why Your Data Is Safe with clybet

We invest in industry-grade security infrastructure to ensure that every piece of information you share remains protected.

End-to-End Encryption

All data transmitted between your device and clybet's servers is protected using 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Secure Data Storage

Your personal information is stored in a database protected by strict access controls. Only authorised staff may access this data, and every access is logged for audit purposes.

No Data Sales

Clybet has never and will never sell, rent, or trade your personal data to any third party for marketing or other commercial purposes.

Integrated KYC

Our identity verification (KYC) process is designed to collect only the information that is strictly necessary. Documents you submit are stored securely and deleted when no longer required.

Communication Controls

You have full control over the types of communications you wish to receive from Clybet — including promotional emails, account notifications, and platform updates.

PDPA Compliance

The Clybet Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA). We are committed to ensuring your privacy rights are respected at all times.

1 Introduction

Welcome to the clybet Privacy Policy page. This document explains in detail how Clybet ("kami", "Platform") collects, uses, stores, and protects your personal information ("User", "you") when you use our website and services at clybet.vip.

Your privacy is our priority. We understand that when you entrust us with your personal information, you expect it to be handled with full responsibility and transparency. That is why we have drafted this privacy policy in clear, plain language — without overly technical legal jargon.

This Privacy Policy applies to all Clybet users in Malaysia and covers all services we offer, including sports betting, Live Casino, slots, bingo, and all other platform features. By registering or using the Clybet platform, you agree to the data collection and processing practices described in this document.

This policy is to be read together with Terms and Conditions Clybet. In the event of any conflict, this Privacy Policy shall prevail in matters relating to personal data.

2 Personal Data We Collect

We only collect information that is strictly necessary to provide you with a safe, fair, and quality service. In general, the data we collect falls into three main categories:

Data Category Examples of Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number KYC Verification & Fraud Prevention
Contact Data Email address, phone number Account communications & customer support
Financial Data Payment method, transaction history Deposit & withdrawal processing
Technical Data IP address, browser type, device Security & platform improvements
Usage Data Game history, betting records Platform analytics & user experience
Document Data Copy of ID card, utility bills Identity Verification & Compliance

We may also collect additional information you provide voluntarily, such as when contacting our support team or completing a feedback form. All such information is handled with the same level of protection.

3 How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to the provision of Clybet's services. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your clybet account, including secure login and two-factor authentication.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and efficiently.
  • KYC Verification: Meeting legal compliance obligations related to identity verification and anti-money laundering.
  • Customer Support: Providing accurate and effective assistance when you contact our support team.
  • Platform Security: Detecting and preventing fraud, duplicate accounts, and suspicious activity.
  • Account-Related Communications: Sending important notifications regarding transactions, security updates, and changes to the terms of service.
  • Service Improvements: Analysing usage patterns to improve the user experience, platform performance, and game offerings.
  • Marketing (with consent): Sending promotional information, bonus offers, and clybet updates — only where you have given your consent.

We will not use your data for purposes unrelated to clybet's services without first obtaining your explicit consent.

4 Data Sharing with Third Parties

Clybet does not sell, rent, or trade your personal data to third parties for marketing purposes. However, in the course of operating the platform, we may share necessary information with the following categories of parties:

  • Payment Providers: Financial institutions and digital wallet providers that process your transactions. They only receive the information necessary to complete the relevant transaction.
  • KYC Verification Providers: Companies that assist us in carrying out identity checks as required by regulations.
  • Game Platform Provider: Game software providers that operate the slots, live casino, and other games on our platform.
  • Authority: Government agencies or law enforcement bodies when we are required to do so under Malaysian law.

All third-party service providers we work with are bound by strict confidentiality agreements and are required to uphold data protection standards equal to our own. We share only the minimum information necessary for specific purposes.

Clybet has never and will never sell your personal data to advertisers, data brokers, or any party unrelated to the provision of our services.

5 Cookies & Tracking Technologies

Clybet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us identify issues and improve performance.
  • Functional Cookies: Saving your preferences such as language, region, and display settings for a more personalised experience.
  • Analytical Cookies: Helping us understand aggregate usage patterns for platform improvements. This data cannot be used to identify individuals personally.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Clybet platform. For more information on managing cookies, refer to your browser's help documentation.

6 Data Security Measures

Clybet implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All communications between your device and our servers are secured with industry-standard encryption.
  • Strict Access Controls: Only authorised staff with a legitimate business need may access users' personal data.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats.
  • Two-Factor Authentication (2FA): Available for all user accounts to add an extra layer of protection during login.
  • Regular Security Audits: We conduct regular security reviews and testing to ensure our infrastructure remains robust.
  • Secure Data Backup: Critical data is regularly backed up to a secure, separate location to ensure service continuity.

While we do our best to protect your data, no security system in the world is completely foolproof. In the event of a data breach affecting your personal information, we will notify you within a reasonable timeframe in accordance with applicable legal requirements.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) and Clybet's privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Withdraw Consent

You may withdraw your marketing consent at any time through your account settings.

Right to Data Portability

You have the right to receive your personal data in a reusable format.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the way we process your data.

To exercise any of the rights above, please contact the clybet support team via live chat or email. We will process your request within 14 business days. Some requests may require additional identity verification before they can be processed.

8 Data Retention Period

Clybet retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by Malaysian law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure for the purpose of resolving any disputes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records.
  • KYC Documents: Retained for the period required by applicable anti-money laundering regulations.
  • Support Communication Logs: Retained for 2 years for reference and service improvement purposes.
  • Technical Data & Logs: Retained for 90 days before being automatically deleted or anonymised.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise that data using methods that ensure it cannot be recovered.

9 Third-Party Links & Services

The clybet platform may contain links to third-party websites or services, such as payment providers or game providers. Please note that clybet's Privacy Policy applies only to our own platform.

When you click on links to third-party websites or use external services integrated with our platform, the respective third party's privacy policy will apply. Clybet is not responsible for the privacy practices or content of those third-party websites.

We encourage you to read the privacy policy of every platform you use, especially before providing any personal information. The third-party service providers we work with are carefully selected based on their security track record and compliance with industry data protection standards.

10 Amendments to the Privacy Policy

Clybet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The latest version of the Privacy Policy is always available on this page, with the most recent update date clearly indicated.

For amendments considered significant and materially affecting your privacy rights, we will:

  • Sending notifications to the email address registered to your account.
  • Displaying clear notices within the clybet platform when you log in.
  • Providing reasonable notice before changes take effect.

Your continued use of the clybet platform following any amendments to this Privacy Policy constitutes your acceptance of the latest version of the policy. If you disagree with the changes made, you have the right to close your account and stop using our services.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the clybet privacy team is ready to listen and assist you.

You can reach us through:

  • Live Chat: The fastest option — available 24/7 directly within the Clybet platform.
  • Privacy Email: [email protected] — for written enquiries requiring a detailed response.
  • FAQ Page: Visit FAQ page us for quick answers to the most frequently asked questions.

We are committed to responding to all privacy-related enquiries within 14 working days. For issues involving potential data breaches or information leaks, please contact us via live chat for immediate action.

24/7 Live Chat [email protected] PDPA Compliance
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Your personal data is fully protected at Clybet. Register today and enjoy a safe, fair, and exciting betting experience alongside over 500,000 members across Malaysia.

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